All withdrawal requests are reviewed by our Payments Team within 24 hours of being submitted.
In some cases, additional checks may be required before your withdrawal can be approved. This is part of our commitment to maintaining a safe and secure environment for all customers.
Your withdrawal may remain pending if:
- Your account has not been fully verified.
We require additional documentation to verify your identity or payment method.
- There is a discrepancy between the name on your DAZN Bet account and your Interac e-Transfer account.
- Your account is under review by our Payments or Security Team.
If additional information is required, we will contact you by email using the email address registered on your DAZN Bet account. Please check your inbox (including your junk or spam folder) and respond as soon as possible to avoid delays.
Once any requested documents have been received and approved, your withdrawal will continue through the normal processing procedure.
While most withdrawals are reviewed within 24 hours, the complete withdrawal process can take up to 5 business days in some cases, depending on the outcome of the review and any verification requirements.
If you have not received an email from us and your withdrawal remains pending, please contact our Support team via Live Chat here for further assistance.