Account Status allows you to control access to your DAZN Bet account through a temporary Time Out or a longer-term Self-Exclusion.
You can access this feature by going to:
- Go to My Account.
- Navigate to the Responsible Gambling section.
- Select Account Status.
- Choose a Daily, Weekly, or Monthly limit.
- Save your settings.
Available account status options
- Active - Your account remains open and fully accessible.
- Time Out - Temporarily restrict access to your account for a chosen period. During a Time Out, you will not be able to log in, place bets, make deposits, or access gaming products. Your account will automatically reopen once the selected period has ended.
- Self-Exclusion - Block access to your account for an extended period. During self-exclusion, you will not be able to access your account or participate in gambling activities. Self-exclusion cannot be cancelled once activated.
How do I change my account status?
You can edit this feature by going to:
- Go to My Account.
- Navigate to the Responsible Gambling section.
- Select Account Status.
- Choose a Daily, Weekly, or Monthly limit.
- Save your settings.
Additional information
If you choose Self-Exclusion, your account will remain closed for the duration of the selected exclusion period. To discuss returning to gambling after a self-exclusion has ended, please contact our Support Team here.
Support and Resources
The following resources are available for you 24/7:
National (Available Across Canada)
- Responsible Gambling Council (RGC) – Education, support resources, self-assessment tools and treatment referrals.
- Gam-Anon – Support for family and friends affected by another person's gambling.
- Gambling Therapy – Online support, forums and counselling resources.
Ontario
- ConnexOntario (1-866-531-2600) – Free and confidential information and support for gambling-related concerns, available 24 hours a day.
- BetGuard (1-833-776-7171)– Access responsible gambling tools, educational resources, and support to help you stay in control of your play.
- Centre for Addiction and Mental Health (CAMH) – Provides treatment, counselling, and support services for individuals experiencing gambling-related harm.
Alberta
- Alberta Health Services Addiction & Mental Health Helpline (811 or 1-866-332-2322) – Free, confidential 24/7 support, information, and referrals for gambling, addiction, and mental health concerns.
- GameSense Alberta (1-833-447-7523) – Alberta's responsible gambling program, for information, tools, and support.
- Alberta Self-Exclusion Program – Allows eligible players to voluntarily self-exclude from participating regulated gambling operators in Alberta.