If you'd like to review the details of a specific casino game round, you can do so through your Game History.
How to access your game history
- Go to My Account.
- Select Bet History.
- Click the Games tab.
- Use the Period From, Period To, and Display Count filters to find the game session you're looking for.
- Click Filter.
The Games tab displays information including:
- Date of play
- Game name
- Stake amount
- Win amount
- Transaction status
How to view round details
Once you've located the game session:
Click the arrow icon on the right-hand side of the entry. The round details will expand and display additional information, including:
- Date and time of the transaction
- Transaction ID
- Category
- Stake amount
- Win amount
- Transaction status
This information can help you verify the outcome of a game round and review your gaming activity.
I still have questions about a round
If you've reviewed the round details and believe there is an issue with the outcome or winnings, please contact our Support Team and provide:
- Game name
- Date and time of play
- Transaction ID
- Stake amount
- Expected result
- Screenshot (if available)
This will help us investigate your query as quickly as possible.