If you believe your bet was settled incorrectly, please contact our Support Team and provide the relevant bet ID or bet reference number. When contacting us, please include:
- Your bet ID or bet reference number.
- A description of why you believe the settlement is incorrect.
- Any relevant details about the event, market, or selection.
Supporting information
If possible, please provide supporting evidence from an official source, such as:
- The official league or competition website.
- The official team or club website.
- The official governing body's website.
- Official event results.
Providing supporting information may help our team investigate your query more efficiently.
What happens next?
Our team will review the settlement of your bet and compare it against the official result and the applicable betting rules.
If an error is identified, the settlement will be corrected accordingly.
Additional information
Bet settlements are based on official results and DAZN Bet's Betting Rules.
Some events may be settled provisionally and adjusted later if an official correction is issued.
Investigations may take longer if the event requires additional review or confirmation from official sources.
If you have any questions regarding the settlement of a bet, please contact our Support Team and include your bet reference number.