DAZN Bet is only available in jurisdictions where we are licensed and regulated to operate. To place bets, play casino games, or access certain features, you must be physically located in the province associated with your DAZN Bet account.
How does location verification work?
When you log in, we use geolocation technology to confirm your physical location. This helps us comply with licensing and regulatory requirements.
If our systems are unable to verify your location, or if you are detected outside your eligible jurisdiction, you may be prevented from:
- Logging in
- Making deposits
- Placing bets
- Playing casino games
- Claiming promotions
- Accessing certain account features
I live near a provincial border. Why am I being blocked?
If you live close to a provincial or territorial border, your mobile device or internet provider may occasionally detect your location in a neighbouring jurisdiction. This can happen because:
- Mobile network towers may connect through a nearby province.
- Wi‑Fi location services may be inaccurate.
- GPS signals may temporarily place you outside your actual location.
- Your internet provider's location data may not exactly match your physical location.
As a result, you may receive a location error even though you are physically within your eligible province.
What can I do if my location is incorrect?
Try the following steps:
- Ensure Location Services are enabled on your device.
- Allow location permissions for your browser or the DAZN Bet app.
- Disable any VPN, proxy, or location-masking software.
- Turn Wi‑Fi off and on again.
- Switch between Wi‑Fi and mobile data.
- Restart your device.
- Refresh the page or reopen the app.
- Contact your internet provider and ask them to issue a new IP.
Important information
Ontario customers must be physically located in Ontario to access DAZN Bet Ontario products.
Alberta customers must be physically located in Alberta to access DAZN Bet Alberta products.
Customers registered in other Canadian jurisdictions must be physically located in their eligible jurisdiction, where applicable.
The use of VPNs, proxy services, or other tools designed to hide or alter your location is not permitted and may prevent access to your account.
If you believe your location is being detected incorrectly after following the steps above, please contact our Support Team for assistance.