My DAZN Bet self-exclusion has expired. Can I return to gambling?
Yes. Once your DAZN Bet Self-Exclusion period has expired, you can request access to your account again by contacting our Support Team via Live Chat.
Your request will be referred to our Safer Gambling Team, who will discuss your return to gambling and ensure that reopening your account is appropriate and in line with our Responsible Gambling commitments.
Please note that:
- Your account will not be reopened immediately.
- A 24-hour cooling-off period will apply before your account can be reactivated.
- A deposit limit may be applied to your account to help support a safer return to gambling.
- Additional Safer Gambling measures may be discussed based on your individual circumstances.
If you are concerned about your gambling or feel that gambling advertising may be affecting you, DAZN Bet offers a range of Player Protection tools, including:
- Deposit Limits
- Loss Limits
- Session Limits
- Take a Break (temporary account suspension)
- DAZN Bet Self-Exclusion
Ontario customers may also consider using BetGuard, a province-wide self-exclusion program that can help restrict access to regulated online gambling sites. Alberta customers may consider enrolling in the Alberta Self-Exclusion Program, which allows eligible players to voluntarily exclude themselves from participating gambling operators in Alberta.
Support and Resources
The following resources are available for you 24/7:
National (Available Across Canada)
- Responsible Gambling Council (RGC) – Education, support resources, self-assessment tools and treatment referrals.
- Gam-Anon – Support for family and friends affected by another person's gambling.
- Gambling Therapy – Online support, forums and counselling resources.
Ontario
- ConnexOntario (1-866-531-2600) – Free and confidential information and support for gambling-related concerns, available 24 hours a day.
- BetGuard (1-833-776-7171)– Access responsible gambling tools, educational resources, and support to help you stay in control of your play.
- Centre for Addiction and Mental Health (CAMH) – Provides treatment, counselling, and support services for individuals experiencing gambling-related harm.
Alberta
- Alberta Health Services Addiction & Mental Health Helpline (811 or 1-866-332-2322) – Free, confidential 24/7 support, information, and referrals for gambling, addiction, and mental health concerns.
- GameSense Alberta (1-833-447-7523) – Alberta's responsible gambling program, for information, tools, and support.
- Alberta Self-Exclusion Program – Allows eligible players to voluntarily self-exclude from participating regulated gambling operators in Alberta.