When you self-exclude from DAZN Bet, we remove your details from our marketing lists as soon as your self-exclusion is processed.
However, due to the way marketing campaigns are scheduled and distributed, you may continue to receive promotional emails, SMS messages, or other marketing communications for up to 48 hours after your self-exclusion has been activated.
Please note that even if you receive a marketing message during this period, you will not be able to access your account while your self-exclusion remains in place.
Additional information
If more than 48 hours have passed since your self-exclusion was activated and you are still receiving marketing communications from DAZN Bet, please contact our Support Team here.
We will review the status of your self-exclusion and ensure that any remaining marketing communications are stopped as quickly as possible.
You may still receive essential non-promotional communications relating to your account, including messages concerning security, verification, regulatory requirements, Responsible Gambling, or account administration.