If you have self-excluded and still have funds in your DAZN Bet account, please contact our Support Team for assistance.
Any available account balance will remain secure while your self-exclusion is active. Depending on the circumstances, withdrawals may still be processed to a payment method registered in your name and in accordance with our verification and security requirements.
If you have any unsettled bets that were placed before your self-exclusion was activated, those bets will remain valid and will be settled according to the official result of the event. Any winnings from eligible bets will be credited to your account once the event has been settled.
Additional information
Self-exclusion does not affect the outcome of bets placed before the self-exclusion took effect.
Any withdrawal or return of funds may be subject to verification checks.
Withdrawals can only be processed to a payment method registered in your own name.
If additional information is required to return your funds, our team will contact you using the email address registered on your account.
If you have questions about your account balance or require assistance accessing your funds, please contact our Support Team here.