If you've redeemed a casino bonus but cannot use it immediately, it's possible that another casino bonus is already active on your account.
Only one bonus or promotion can be active at a time. If you redeem a new casino bonus while another casino bonus is active, the new bonus will be placed in a waiting list.
The bonus will automatically become available once the active bonus has been:
- Completed
- Forfeited
- Expired
This process is subject to the terms and conditions of the applicable promotion.
This also applies to Casino Bonus Spins and daily prizes awarded through the Prize Wheel.
You can view and manage your casino bonuses by going to: My Account > Bonuses.