Bonus winnings are not immediately available for withdrawal.
Depending on the promotion, bonus winnings must first meet the applicable wagering requirements before they can be converted to cash and withdrawn.
For example: Some Bonus require winnings to be wagered 3 times (3x) before they become withdrawable. Other Bonus may require winnings to be wagered 5 times (5x) before withdrawal.
The applicable wagering requirements, qualifying odds, eligible games or betting markets, and expiry periods vary by promotion and will always be detailed in the promotion's terms and conditions.
How can I check my wagering progress?
Sports Bonuses - Go to Sports > Sports Bonus.
View your wagering progress, remaining requirements, and bonus validity.
Casino Bonuses- Go to My Account > Bonuses.
View your wagering progress, active bonuses, expiry dates, and promotion details.
Important information
Wagering requirements must be completed before bonus winnings can be transferred to your cash balance and withdrawn.
Bonus winnings may expire if the wagering requirements are not completed within the promotion's validity period.
If a withdrawal is requested before the wagering requirements have been met, the bonus and any associated bonus winnings may be forfeited.
Bonus availability, wagering requirements, and withdrawal conditions vary by promotion. Always refer to the applicable promotion terms and conditions for full details.
If you have any questions about your wagering progress or bonus withdrawal eligibility, please contact our Support Team.